Status – AC Unplugged / Battery Low


AC – Yellow
Output – Green
Battery – Red

Television – Disabled
Internet – Disabled
Phone – Enabled

In this state the UPS has lost AC power, is now running off battery power and the battery is getting low on power. Television and Internet services have been disabled to extend the length of time that the battery will power the ONT and keep your Phone services up and running, but are soon to fail as the battery runs out of power.

Typically if you find your UPS in this state the AC power cord has become unplugged from the wall outlet. To restore services, simply plug the UPS back into the wall outlet. If the AC power cord is plugged into an outlet and the status lights do not change you may have lost power to the outlet. You can check for a tripped GFCI breaker, a tripped circuit breaker or blown fuse in your electrical panel. You can also run an extension cord from a known working outlet to power the UPS and restore your services. It is recommended that you then call an electrician to fix the issue with your outlet.

the status is determined to be that the Ac is unplugged and the battery is low