Fiber Optic Network Technician

Southwest Broadband is seeking a qualified Fiber Optic Network Technician to join our team. The successful candidate will have a strong work ethic, be efficient, detailed, and willing to work as a team player. This person must be self-motivated, adaptable to change, accept new ideas and have a willingness to learn. Great communication skills and friendliness to customers and co-workers alike are a must. This is a full-time position with an amazing team and exceptional benefit package.

Will train the right candidate.

Duties & Responsibilities

Complete daily installation service orders and trouble repairs at the customer premise. Tasks include but are not limited to installing data and voice wiring and installing customer premise equipment used to provide Voice, Video, Internet, and Managed Wi-Fi services

Provide in-depth customer service and education on all Southwest Broadband offered products and services

Install, repair, splice, and test fiber optic outside plant facilities

Read and interpret documents such as work orders, maps, and operating & maintenance instruction manuals

Works cooperatively with Southwest Broadband employees to achieve company goals

Use a Windows based PC to organize work, respond to emails, generate records, and maintain network equipment as needed

Perform other duties as assigned, including but not limited to participating in after-hours, on-call rotations, and/or assisting with emergency repairs during non-business hours

Ability to work independently and make sound technical decisions

Qualifications

High School or General Education Diploma

Proficient with Microsoft Windows, Microsoft Office products, Wired, and Wireless Networking

Capability to perform physical ac¬tions necessary to complete all duties and responsibilities of the position

Minnesota PLT License holder preferred but not required

Previous industry experience is a plus

Exceptional customer service skills

Valid driver’s license with acceptable driving record

Ability to work in ALL weather conditions

Benefits

Minnesota PERA (Public Retirement)

Medical

Dental

Vision

HSA

Paid Holiday

Vacation, Sick and Personal

Apply For This Position

Please submit a cover letter and resume to HR@southwestbroadband.com
Southwest Broadband: 110 S. Hwy 86 • Lakefield MN 56101
Southwest Broadband is an equal opportunity employer