Posts Tagged ‘Support’
Status – Battery Issue
Status – Battery IssueLights AC – Green Output – Green Battery – Red Services Television – Enabled Internet – Enabled Phone – Enabled In this state the UPS is detecting a battery problem. Troubleshooting If the UPS was recently unplugged for a long period of time, the Red battery light will be lit until the…
Read MoreStatus – AC Power Unplugged / Battery has no power
Status – AC Power Unplugged / Battery has no powerLights AC – None Output – None Battery -None Services Television – Disabled Internet – Disabled Phone – Disabled Typically in this state the UPS has lost AC power, and the battery has drained completely. All services are disabled. Troubleshooting Typically if you find your UPS…
Read MoreStatus – AC Unplugged / Battery Low
Status – AC Unplugged / Battery LowLights AC – Yellow Output – Green Battery – Red Services Television – Disabled Internet – Disabled Phone – Enabled In this state the UPS has lost AC power, is now running off battery power and the battery is getting low on power. Television and Internet services have been…
Read MoreStatus – AC Unplugged
Status – AC UnpluggedLights AC – Yellow Output – Green Battery – Not Lit Services Television – Disabled Internet – Disabled Phone – Enabled In this state the UPS has lost AC power and is now running off battery power. Television and Internet services have been disabled to extend the length of time that the…
Read MoreStatus – Normal
Status – NormalLights AC – Green Output – Green Battery – Not Lit Services Television – Enabled Internet – Enabled Phone – Enabled The UPS has live AC power to the unit and is outputting correctly to the ONT outside.
Read More